Your ID number is usually located on your membership ID card below your name.
How much is my OTC Benefit?
$15.00,$25.00 or $40.00 a month.
How often can I access my Benefit?
Your OTC benefit is a monthly benefit so you can access it every month
Can I carry my Benefit over to the next month?
No. the OTC benefit is a "use or lose it" benefit.
Can I go over my Benefit amount?
No. You cannot exceed your benefit amount when ordering online. However, you can purchase more
than your monthly benefit amount at any Navarro pharmacy location. You will be responsible
for paying the difference.
How long will it take to receive my benefit?
You will receive your OTC benefit in 7-10 business days.
Where do I call if I have any questions?
If you have questions regarding your OTC order please call OTC Health Solutions at 1-888-628-2770.