Your ID number is usually located on your membership ID card under your name.
Your OTC benefit is a monthly benefit so you can access it each month
No. the OTC benefit is a “use or lose it” benefit.
No. You can only go up to your benefit amount
You will receive your OTC benefit 10-15 days from the day you order
If you have questions related to your Health Plan benefit please call your Molina Healthcare at 1-866-472-4585.
If you have questions regarding your OTC order please call OTC Health Solutions at 1-888-628-2770.